IG InmateGuide

Inmate communication guides

Step-by-step, plain-English instructions for visiting, writing, calling, and supporting an incarcerated loved one. Each guide covers federal, state, and county-jail differences side by side, so you can act on the right rules for your facility.

How to Visit an Inmate

Step-by-step approval, scheduling, dress code, ID, and what to expect at the facility.

Sending Mail and Photos

Address formats, prohibited contents, photo limits, and the move to scanned mail systems.

Sending Money to an Inmate

JPay, Access Corrections, Western Union, lockbox deposits, fees, and processing times.

Phone Calls and Messaging

Setting up an inmate phone account, per-minute rates, and using Securus / GTL / ViaPath messaging.

Video Visitation

How remote and on-site video visits work, what equipment you need, and common problems.

Inmate Release and Reentry

Release dates, parole basics, halfway houses, and reentry resources for families.

Understanding Commissary

How an inmate buys food, hygiene, and electronics, and how families can help fund it.

Inmate Rights and Grievances

A plain-English summary of constitutional protections behind bars and how to file a complaint.